Orders are shipped within 2 business days via USPS Priority or Fedex either. We will use whichever the most economical method based on your area code. For overseas orders USPS ground is usually the most affordable option.
Expedited shipping is available, just give us a call: (718) 928-4855
We do not accept returns but If you wish to exchange any item/s please email us within 14 days of receipt and ship back the item/s. Upon receipt of the shipment, we will email you confirmation and ship out the exchanged item/s to you.
Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Returns are not accepted after 14 days from receipt at your shipping address.
Please note that due to customs and duty fees, items shipped to addresses outside of the United States cannot be exchanged.
Exchanges may also be made in person to Foxy & Winston during business hours within 14 days of receipt.